Ebook Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson
From the combo of knowledge as well as actions, a person can boost their ability and capacity. It will certainly lead them to live and function better. This is why, the pupils, workers, and even companies ought to have reading routine for books. Any type of publication Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson will certainly offer particular understanding to take all benefits. This is just what this Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson tells you. It will include even more knowledge of you to life as well as function much better. Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson, Try it and also verify it.
Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson
Ebook Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson
When you are rushed of work deadline as well as have no suggestion to obtain inspiration, Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson publication is one of your solutions to take. Book Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson will provide you the appropriate resource and thing to obtain inspirations. It is not just concerning the jobs for politic business, management, economics, and other. Some purchased jobs making some fiction jobs also require motivations to overcome the work. As just what you require, this Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson will probably be your selection.
Reading book Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson, nowadays, will not force you to consistently purchase in the shop off-line. There is a wonderful place to buy guide Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson by on-line. This website is the most effective site with whole lots varieties of book collections. As this Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson will be in this publication, all publications that you require will certainly be right here, also. Merely hunt for the name or title of guide Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson You could locate exactly what you are looking for.
So, even you need commitment from the business, you may not be confused anymore since books Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson will certainly always help you. If this Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson is your finest partner today to cover your work or work, you can as quickly as feasible get this book. How? As we have actually told previously, simply go to the web link that our company offer here. The conclusion is not only the book Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson that you hunt for; it is just how you will get several publications to sustain your ability and ability to have piece de resistance.
We will certainly reveal you the very best as well as best way to get book Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson in this globe. Lots of collections that will assist your obligation will be here. It will certainly make you really feel so perfect to be part of this web site. Coming to be the member to consistently see exactly what up-to-date from this book Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson site will certainly make you feel right to look for guides. So, just now, and also here, get this Zap The Gaps! Target Higher Performance And Achieve It!, By Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson to download as well as save it for your precious worthy.
Target Higher Performance and Achieve It!
In the bestselling tradition of The One Minute ManagerR, Zap the Gaps combines a fast–moving business parable with step–by–step instructions for implementing the GAPS approach to problem solving.
- Sales Rank: #583576 in Books
- Published on: 2002-05-15
- Released on: 2002-05-28
- Original language: English
- Number of items: 1
- Dimensions: 8.25" h x .69" w x 5.50" l, .72 pounds
- Binding: Hardcover
- 160 pages
Amazon.com Review
Brief, reality-based business fables are all the rage these days, as consultants, strategists, and other savvy professionals seek interesting, reader-friendly ways to present their latest ideas. Zap the Gaps! continues in this genre by weaving a highly practical and easily adaptable program for improving workplace performance into a solidly informative tale--this time about the trials and tribulations at a large computer firm's troubled customer service center--that most corporate denizens will quickly identify with. Ken "The One-Minute Manager" Blanchard teams here with problem-solving specialists Dana Robinson and Jim Robinson to present the enlightening story of Dyad Technology's discovery and implementation of their anachronism-based GAPS approach for finding and resolving the root causes of many common business problems: (G)o for the Shoulds, (A)nalyze the Is, (P)in Down the Causes, and (S)elect the Right Solutions. By demonstrating how an "actual" company might absorb and initiate their strategy, the authors clearly show how it can aggressively bridge the spaces "between what is and what should be" and realize the true meaning behind their emphatically punctuated title. --Howard Rothman
Review
“A gem of a management book, guaranteed to help improve your company’s performance no matter what business you’re in!” (Harvey Mackay, author of the New York Times bestseller, Swim with the Sharks without Being Eaten Alive)
About the Author
Ken Blanchard, PhD, is one of the most influential leadership experts in the world. He has co-authored 60 books, including Raving Fans and Gung Ho! (with Sheldon Bowles). His groundbreaking works have been translated into over 40 languages and their combined sales total more than 21 million copies. In 2005 he was inducted into Amazon's Hall of Fame as one of the top 25 bestselling authors of all time. The recipient of numerous leadership awards and honors, he is cofounder with his wife, Margie, of The Ken Blanchard Companies�, a leading international training and consulting firm.
Dana Robinson is the president and founder of Partners in Change, Inc. She and Jim Robinson, chairman of Partners in Change, Inc., have coauthored and coedited three books on human performance, including the award-winning Performance Consulting.
Most helpful customer reviews
2 of 2 people found the following review helpful.
Easy reader edition of Performance Improvement
By Kelli Bosman
Story line is a bit hokey; too much story line, not enough technical information.
Although the three levels of performance level "needs" were identified, I never got the feeling that they were aligned with each other. Book is light on the cause analysis. The highest level: Business Goals is missing entirely. Moreover, the book ended with the "capability needs" not solidly aligning with business needs. They were identified, yes, but not aligned.
Another area of concern is the inappropriate method of prioritizing solutions. Blanchard's story characters went back to the floor to prioritize, should have gone back to the business goal & objectives.
2 of 2 people found the following review helpful.
Another winner from Blanchard
By Blaine Greenfield
Ken Blanchard certainly knows how to crank out
books . . . his latest, ZAP THE GAPS!, coauthored with
Dana and Jim Robinson, describes an approach and then
gives a framework for improving a company's overall
performance through its people.
It uses the typical Blanchard formula; i.e., a parable
that will help you understand complex material by
presenting it in a very readable and entertaining fashion . . . the result: you'll learn how to better solve a problem and not jump at the first solution that comes your way . . . instead, you'll be given a technique for helping you first understand the problem's root cause--thus making for a better overall solution.
But just don't think you have to work in a business environment
to benefit from the book . . . its message can also be
applied to nonprofit organizations, clubs and even families.
You can most likely it in one sitting, yet you'll
be thinking about it long afterward . . . I especially liked
this one line, used by an executive answering his phone:
"Mike here. What can I do to help make your life perfect?"
The same executive was quoted as giving this other bit
of helpful advice: "So tomorrow start taking your star
employees to lunch. Get them to tell you their secrets,
one-on-one. That won't cost your company very much at all."
Lastly, I enjoyed learning the following acronym: GAPS . . . it
served to summarize the book's key message, which
encourages you to:
Go for the "shoulds."
Analyze the "is."
Pin down the causes.
Select the right solutions.
0 of 0 people found the following review helpful.
Getting to the Root Cause
By Dennis DeWilde
Blanchard and Co. are truly masters at developing a `business fable', and in this one they remind us to get to the root cause of a problem before moving to the solution stage. In this story, GAPS is an acronym for:
(G)o for the "shoulds", or what should be happening
(A)nalyze the "is", or what is the current status
(P)in down the causes, or get to the root of the issue
(S)elect the right solution, that is of course a solution that addresses the problem
In getting to the "shoulds", we are reminded to start with the big picture (what is your business reason for existing), indentify the performance metrics that define success, and then benchmark how excellent performance is delivered by the best. Now, find out what is actually happening; segregating the internal work environment issues from individual or personal capabilities when doing so. Once you know the problem(s); match it/them with appropriate solution(s).
Dennis DeWilde, author of "The Performance Connection"
Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson PDF
Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson EPub
Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson Doc
Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson iBooks
Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson rtf
Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson Mobipocket
Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson Kindle
Tidak ada komentar:
Posting Komentar