Sabtu, 27 Februari 2010

[E670.Ebook] Download Policy Making in Britain: An Introduction, by Peter Dorey

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Policy Making in Britain: An Introduction, by Peter Dorey

Introducing you to the public policy making process in Britain today, this book adopts an empirical approach to the study of policy making by relating theory to actual developments in Britain since the 1980s. It covers:

  • Ideas, Problem Definition, Issues and Agenda-Setting
  • Key Individuals
  • Key Institutions
  • Parliament and Public Policy Implementation
  • The shift from Government to Governance (including marketization, and devolution)
  • The increasing role of the private and voluntary sectors in policy delivery
  • Internationalisation and Europeanization of policies and policy making
  • Evaluation, audits and the New Public Management
Each chapter is enriched by recent real-life case studies and boxes illustrating key arguments, concepts and empirical developments. Taking into account the 2010 election and beyond, the book addresses current issues, developments and debates.

The result is a contemporary and engaging text that will be required reading for all students of British politics, public policy and public administration.�

  • Published on: 2014-05-16
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.87" h x .80" w x 7.04" l, .0 pounds
  • Binding: Hardcover
  • 344 pages

Review
This is an important analysis of the systems of British politics and the pressures it faces. This book sets a clear course for the reader, and presents a range of political debates in a logical, concise, and highly readable manner. (Dr Andrew Crines 2014-02-05)

Most of the key texts in this complex area of the discipline, including Dorey's first edition, are now well out of date. So the arrival of this carefully updated, eminently concise yet highly readable second edition from Peter Dorey is greatly to be welcomed.

(Professor Bill Jones 2014-02-12)

Combining a judicious discussion of theoretical perspectives with a masterly analysis of empirical evidence,�Policy Making in Britain�has been a key resource for serious students of UK politics since its first appearance in 2006. The new edition covers subsequent developments, updates the guidance on further reading and provides very useful questions for group discussion. Professor Dorey deserves gratitude from those who teach the subject, as well as undergraduates and postgraduates - not least for presenting invaluable information in such an accessible style. (Dr Mark Garnett 2014-02-16)

This new and substantially revised edition of Policy Making in Britain provides an excellent introduction to the key ideas, individuals, institutions and vested interests that seek to define and control the political and policy agenda in Britain today. For students, particularly those with no previous knowledge of the subject, there is, quite simply, no better place to start (Dr Andrew Denham 2014-03-03)

Peter Dorey has, once again, produced a fine piece of work which takes the readers through both the theory and practice of public policy making in the UK. From the clearly introduced chapters, to the questions for reflection and additional reading for scholars and students, Dorey has provided the discipline with the essential 'core' introductory text book in public policy that should be on every course reading list. (Dr. Cathy Gormley Heenan 2014-03-06)

About the Author
Peter Dorey is a Senior Lecturer in Politics at the School of European Studies, Cardiff University

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0 of 0 people found the following review helpful.
Five Stars
By Stephen R. Rolandi
Good comparison to policy making across the pond.
SR

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Rabu, 24 Februari 2010

[W469.Ebook] Download Ebook Infidelidad: Esperanza y sanidad despues del adulterio (Spanish Edition), by G & M Shriver

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Infidelidad: Esperanza y sanidad despues del adulterio (Spanish Edition), by G & M Shriver

Las estad�sticas muestran que�uno de cada cuatro matrimonios��es impactado por la infidelidad. De manera que hay bastantes posibilidades de que usted o alguien que conoce ha experimentado el mordaz dolor de la infidelidad marital. Pero el adulterio no es una autom�tica sentencia de muerte para su matrimonio. Puede confiar de nuevo. Puede restaurar la intimidad. Puede tener una relaci�n que ambos aprecien de por vida.Hace m�s de quince a�os, Gary y Mona Shriver experimentaron la devastaci�n causada por el adulterio, y, durante el transcurso de tratar de salvar su matrimonio y familia, escribieron este libro. Con una franqueza cruda y transparente, la historia de la familia Shriver es una inspiraci�n, y brinda esperanza y estrategias pr�cticas para la sanidad. Ahora, esta edici�n actualizada y revisada a�ade otras historias ver�dicas sobre la traici�n y el perd�n junto con m�s informaci�n sobre el adulterio, el proceso de sanidad y la naturaleza destructiva de las aventuras amorosas emocionales.��

  • Sales Rank: #1322962 in Books
  • Brand: Charisma Media Company
  • Published on: 2010-02-17
  • Original language: Spanish
  • Number of items: 1
  • Dimensions: 8.50" h x .72" w x 5.50" l, .60 pounds
  • Binding: Paperback
  • 288 pages

About the Author
Despu�s de recorrer el camino para salvar su matrimonio tras una devastadora infidelidad, Gary y Mona Shriver cofundaron Hope & Healing Ministries, Inc. Este es un ministerio de apoyo y recuperaci�n para los que han experimentado adulterio.� Son miembros de la Association of Marriage and Family Ministries y de la Stanislaus County Healthy Marriage Coalition y han compartido su historia en muchos programas de televisi�n y radio como Enfoque a la Familia� y el Club 700. Gary y Mona llevan m�s de 30 a�os de casados y tiene tres hijos adultos. Residen en Turlock, California. �

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Selasa, 23 Februari 2010

[W565.Ebook] Ebook Business Law: Principles, Cases, and Policy, Fifth Edition, by Mark E. Roszkowski

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Business Law: Principles, Cases, and Policy, Fifth Edition, by Mark E. Roszkowski

This classic book spans all topics covered in a legal environment course or a traditional business law course. It is extremely clear and well written, and contains numerous cases that illustrate legal principles in actual practice. The facts of the cases are summarized in the author's words followed by a significant excerpt from the court's opinion. Other key content in this edition includes: an exciting new chapter on technology law, an expanded discussion of requirements and output contracts of the Uniform Commercial Code, added coverage of government regulation of credit, a complete revision of the secured transactions material, new coverage of Uniform Prudent Investor Act, updated principal and income allocation material, expanded coverage of limited liability partnerships, updated corporations and securities regulation coverage, increased coverage of the rule of reason under the Sherman Act, and coverage of the new auditor independence rules.

  • Sales Rank: #3266229 in Books
  • Published on: 2001-08
  • Ingredients: Example Ingredients
  • Original language: English
  • Number of items: 1
  • Dimensions: 2.18" h x 7.74" w x 11.00" l,
  • Binding: Hardcover
  • 1358 pages

From the Back Cover
This classic book spans all topics covered in a legal environment course or a traditional business law course. It is extremely clear and well written, and contains numerous cases that illustrate legal principles in actual practice. The facts of the cases are summarized in the author's words followed by a significant excerpt from the court's opinion. Other key content in this edition includes: an exciting new chapter on technology law, an expanded discussion of requirements and output contracts of the Uniform Commercial Code, added coverage of government regulation of credit, a complete revision of the secured transactions material, new coverage of Uniform Prudent Investor Act, updated principal and income allocation material, expanded coverage of limited liability partnerships, updated corporations and securities regulation coverage, increased coverage of the rule of reason under the Sherman Act, and coverage of the new auditor independence rules.

Excerpt. � Reprinted by permission. All rights reserved.

Business Law: Principles, Cases, and Policy, Fifth Edition, is a comprehensive introduction to the legal principles governing business, the legal system within which business operates, and the role of government in regulating business conduct.

Key Features

1. The text is designed to provide complete substantive business law coverage, coupled with the flexibility to adapt to the needs of many different educational institutions, their teachers, and students. Specifically, this text is written and organized not only to reinforce and supplement principles developed in the classroom, but also to permit teachers with limited lecture or class discussion time to cover topics through readings assigned from the text.

2. The organization of the book (59 chapters organized into 9 parts) leads the reader logically through each subject by starting with basic definitions, concepts, and principles. This approach minimizes confusion, allows the teacher to choose the level of coverage, and permits efficient coverage of detailed topics.

3. To enhance student understanding of complex topics, hypothetical examples and textual discussion of actual cases are used throughout the text to illustrate legal principles. In addition, the text explains not only the substance and derivation of legal rules, but also the rationale or policy behind them. The text also carefully defines and explains legal terminology. This approach promotes student understanding and retention of the legal concepts and principles.

4. The text also allows the teacher to pick and choose among a variety of topics to design a course, or courses, tailored to a particular curriculum and the needs of particular students.

New to This Edition

Since the publication of the fourth edition, significant changes have been made in many of the legal subjects covered in the text. This fifth edition incorporates those changes while retaining coverage of the fundamental rules and principles of business law. Specifically, this edition retains the overall organization, chapter format, and pedagogical features of the first four editions, and incorporates a number of important revisions and additions:

1. A new chapter has been added, entitled "Technology Law" (Chapter 59). This chapter includes revised and expanded intellectual property coverage (formerly in Chapter 34); and coverage of the following topics: computers and the law, and the Internet and E-commerce.

2. To reflect changes in the law since the fourth edition was written, many new topics are covered and many existing substantive law discussions have been revised and updated. Listed below are some of the important changes and additions:

  • Expanded discussion of requirements and output contracts under S2-306 of the Uniform Commercial Code (Chapter 16).
  • Expanded coverage of government regulation of credit (Chapter 28).
  • Expanded coverage of the Fair Debt Collection Practices Act (Chapter 29).
  • Complete revision of the secured transactions material to reflect changes made by the 2000 revision of Article 9 of the Uniform Commercial Code (Chapters 31-32).
  • New coverage of Uniform Prudent Investor Act (Chapter 39).
  • Rewritten principal and income allocation material based upon the Revised Uniform Principal and Income Act (1997)(Chapter 39).
  • Expanded coverage of limited liability partnerships based on the 1997 Limited Liability Partnership Amendments to the Revised Uniform Partnership Act (Chapter 43).
  • Updated corporations material reflecting recent amendments to the Revised Model Business Corporation Act (Chapters 45-48).
  • Revised and updated securities regulation coverage including discussion of: the relationship between federal and state securities regulation; amendments to the Foreign Corrupt Practices Act; the 1999 Organization for Economic Cooperation and Development Convention; new Rules l0b5-1 and l0b5S-2, adopted in 2000; and new Regulation FD, adopted in 2000 (Chapter 49).
  • Expanded coverage of the rule of reason under the Sherman Act (Chapter 51).
  • Expanded coverage of Employee Retirement Income Security Act (ERISA) (Chapter 53).
  • Expanded coverage of federal equal employment opportunity laws (Chapter 54).
  • Coverage of the new auditor independence rules, adopted by the Securities and Exchange Commission in 2001 (Chapter 56).

3. New cases—forty-nine new cases have been added to improve and update the case coverage. As a result, over one-fourth of the cases in the text are new to this edition.

4. Glossary—The glossary has been updated, revised and expanded to include new terms and additional cross references to definitions of related terms.

5. Statutory appendices—The statutory appendices have been thoroughly revised to include amendments to the Uniform Commercial Code through 2000, the Revised Uniform Partnership Act as amended in 1997, and amendments to the Revised Model Business Corporation Act (1984) through May 2001.

Content Features

Some of the unique or distinctive features of this text's coverage include the following:

1. Constitutional Framework of Government Regulation of Business: Chapter 4, The Constitution and Business Regulation, explains the constitutional framework of government regulation of business. This chapter provides the background for the detailed coverage of securities regulation, antitrust law, employment and labor law, and environmental law contained in Part Eight of the text (Government Regulation of Business, Chapters 49-55).

2. Property and the UCC: Chapter 6, Introduction to Property and the Uniform Commercial Code, discusses property and the Uniform Commercial Code (UCC), topics important to a complete understanding of the comprehensive contracts, sales, negotiable instruments, debtor-creditor, and property coverage in Parts Two through Six of the text (Chapters 7-39).

3. Careful Integration of Sales Contract Material: Coverage of Article 2 of the Uniform Commercial Code, governing contracts for the sale of goods, is carefully integrated into the basic contracts material (Chapters 7-15). This approach minimizes needless duplication in coverage, and compares and contrasts Code and common-law contracts principles on a topic-by-topic basis.

4. Tort Law Focus: Four separate chapters, Chapter 5, Tort Law; Chapter 20, Products Liability; Chapter 41, Agency and Torts; and Chapter 56, Accountants' Liability, focus on this important topic.

5. Extensive Consumer Protection Coverage: The text includes discussion of unconscionability and contracts of adhesion, fraud, warranty (including the Magrfuson-Moss Warranty Act), Federal Trade Commission holier in due course rule, Consumer Credit Protection Act, consumer bankruptcy under Chapters 7 and 13 of the Bankruptcy Code, warranty of habitability in residential leases, and consumer protection under the Federal Trade Commission Act.

6. CPA Examination Coverage: All topics tested on the Uniform Certified Public Accountants Examination are covered, including accountants' liability, insurance law, and principal and income allocation.

7. International Legal Problems: Chapter 58 is devoted to this important topic, and cases and textual discussions involving international issues are integrated throughout the text.

Pedagogical Aids

Each chapter begins with a listing of major topics and concludes with a summary of the principles covered in the chapter. Legal case excerpts are integrated into the chapters and questions and problems follow each chapter. Additional pedagogical aids include:

1. Cases are chosen to illustrate and reinforce legal concepts discussed in the text. Some cases supplement textual material by explaining or developing the history or rationale for a legal principle. Cases have been edited to retain the court's reasoning and policy and the court's application of its holding to the facts of the case. The facts are summarized in sufficient detail to give the reader a clear understanding of the events underlying the controversy. These features facilitate using the cases for class discussion and promote student understanding. The cases represent a mix of classic and recent cases and are drawn from both the state and federal court systems.

2. Within chapters, key terms and concepts are boldfaced where defined or first discussed and compiled in a list at the end of the chapter. In addition, key terms are defined in the author-prepared glossary that contains 1,178 entries and hundreds of definitional and statutory cross-references.

3. At the end of each chapter are a series of questions and problems. Some of the questions review the concepts discussed in the text, while others expand the focus to address related subjects or issues not covered in the text. In many instances, the questions are based on actual court cases.

4. A guide to reading the legal case excerpts presented in the text follows the preface.

5. Statutory appendices, a glossary, a table of cases, and a subject index are included at the end of the text.

Ancillary Package

To enhance student learning and to facilitate instruction, an expanded ancillary package is available.

1. Instructor's Manual. Prepared by the author and Christie L. Roszkowski, the completely revised and updated instructor's manual contains teaching outlines, briefs of cases included in the text, and discussion of questions and problems appearing at the end of each chapter.

2. Study Guide. Prepared by Gregory J. Naples of Marquette University, this completely revised study guide includes chapter outlines, chapter review tests, as well as other activity-based material.

3. Test Bank. Prepared by Gregory J. Naples of Marquette University, the test bank contains over 1,500 true/false, multiple choice, fill-in, and short answer questions correlated to each chapter in Business Law.

4. Business Law for the CPA Candidate (7th ed. 2001) Prepared by Mark E. Roszkowski, this volume contains a selection of questions from the Uniform CPA Examinations from 1974 through 1999. To obtain a copy of Business Law for the CPA Candidate, contact your local bookstore or write Stipes Publishing L.L.C. at 204 W. University Avenue, Champaign, IL 61820. Alternatively, you can call Stipes Publishing at (217) 356-8391 or fax them at (217) 356-5753.

Acknowledgments

As in previous editions, I have been assisted in this revision by contributing author Christie L. Roszkowski, Associate Professor of Business Law at Eastern Illinois University, who selected and edited many of the cases and drafted many discussion questions and text discussions. I also would like to thank Gregory J. Naples, Marquette University, who wrote the study guide and test bank. Finally, I would like to thank Carol Nelson, who, since June 1983, has expertly typed every draft of the text and the instructor's manual.

Mark E. Roszkowski

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17 of 17 people found the following review helpful.
99.99% of everything you'll ever need to know
By A Customer
Words cannot accurately describe just how awesome this book is. I thought the 4th edition was as complete as it could be, but THE ROSZ has certainly outdone himself here. His moving storyline protraying Joe Doaks in various legal situations along with landmark cases make for an easy, yet entertaining read. This book does for education what Leftkowitz v. GMSS (MN App. 1957) does for general contract law. Roszkowski brings the law to life in a way otherwise thought impossible. He must have a huge following in the law community. Any serious student must add this book to their library.

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Jumat, 19 Februari 2010

[O843.Ebook] PDF Download Essentials of Oral Pathology, by Swapan Kumar Purkait

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Essentials of Oral Pathology, by Swapan Kumar Purkait

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Essentials of Oral Pathology, by Swapan Kumar Purkait

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  • Sales Rank: #4481968 in Books
  • Published on: 2011-06-30
  • Original language: English
  • Dimensions: 9.50" h x 6.75" w x 1.00" l, 2.58 pounds
  • Binding: Paperback
  • 644 pages

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Jumat, 12 Februari 2010

[B704.Ebook] PDF Ebook Instant Analysis by David J. Lieberman (1998-06-15), by David J. Lieberman;

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Instant Analysis by David J. Lieberman (1998-06-15), by David J. Lieberman;

  • Published on: 1800
  • Binding: Paperback

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0 of 2 people found the following review helpful.
One Star
By Bob Peterson
tripe, not worth the paper it is printed on

47 of 49 people found the following review helpful.
Beat Analysis Paralysis and Become More Content
By Tony Plant
Time-poor clients frequently ask for an easy to read guide to the analysis of self-defeating behaviors and this is one that I recommend for several reasons.
1 Lieberman is very clear about the intended audience for Instant Analysis. "Most people are almost happy. They're so close to being the kinds of people they want to be, living the kinds of lives they want to live, yet they are stuck in a mental rut."
2 Lieberman acknowledges the difficulties of direct introspection and concentrates on assisting the reader by "cutting away the clutter" and illuminating behaviors that have become an automatic response mechanism.
3 Lieberman has a plain and engaging writing style. The nutshell summaries are well-written and provide a good overview of the topics. The suggestions for change are simple, powerful, and (notionally) easy to implement.
The analysis of each self-defeating behavior is in three parts:
1 A concise description of particular behaviors, attitudes, and feelings that are consistent with the troublesome automatic responses.
2 A discussion of the response that includes plausible reasons for its creation and existence.
3 Simple techniques to force awareness of a response, and suggestions for changing the behavior.
Why Do I Enjoy Being Angry?
Issue: Enjoyment of anger and a reluctance to calm down and lose the sensation of power and vitality.
Discussion: Anger is usually a mask for fear and vulnerability. Anger can be a strong emotion that you feel in an otherwise numb existence. You may feel that no one pays attention to you unless you compel it. You may also enjoy getting angry because it makes you feel powerful.
Getting angry can alienate others and is rarely a good way to communicate effectively with them or enlist their support. It is an effective way to increase the risk for heart disease and to undermine your immune system.
Suggestions for change: Avoid inappropriate/disproportionate anger by identifying and acknowledging your feelings as they arise: what is causing the fear that underlies the anger?
Example: If you react with anger to trying situations, examine what you can do to prevent such occurrences. E.g., if your car tyres need air, top them up when you notice it, and avoid creating an avoidable drama when they blow in the middle of a journey to an important appointment.
If you rely on anger to make you feel powerful, then explore more benign ways to get the same feeling; e.g, take an advanced driver's course. If you crave high-stakes, high-drama excitement, then a challenging sport may be a good option, such as adventure excursions, white-water rafting or mountaineering.
Lieberman recommends a five phase process for loosening the hold of self-defeating behaviors and accepting control of your life; four of the stages are succinctly described in ten pages.
Some clients dislike Instant Analysis because they assume that it offers a quick fix or is too simple to meet the needs of people who have complex lives or whose behaviors cause them (and others) significant distress. One client told me that the techniques in the book were too simple just after he had told me two stories:
1 "Obesity is a ridiculous case of self-harming. Everyone knows that they need to eat fewer calories and do more exercise. It's that simple but no one wants to face it. They'd rather spend their time examining their relationships and blaming others. Or they're just too lazy to do what they know needs to be done."
2 "We've just had to pay out [the equivalent of 8.5 thousand dollars] to repair the water damage caused to the house by the recent leaks in the wet weather. It turned out that the gutters were blocked. It wasn't anything major at all and it caused all that damage."
Solutions to many issues are essentially simple and Lieberman describes them very well. The challenge to every reader is to know whether one is ready to implement them and be willing to change.

57 of 59 people found the following review helpful.
A must-read for all human beings...
By kilpatrick6@juno.com or Ken Kilpatrick
Bringing psychology into plain English, Dr. David Lieberman offers a wealth of information that is useful for every reader. No one is immune from the emotional fragilities that accompany life. While some people are more stable than others, each individual has experienced certain fears and self-doubts. Leiberman artfully addresses many of these circumstances by identifying the problem, analyzing the situation and offering several solutions. The main text, which is divided into 100 easy to read and understand chapters, teaches the reader to overcome his or her self-defeating habits. Lieberman states, "By becoming aware of your behavior, thoughts and feelings, you make visible the process and gain the ability to see the harm." Thus, when one is able to indentify and admit self-defeating habits, one has taken the first step to conquering the problem, and is on the road to wellness. Lieberman states that the objective here is to break up the negative mental routine and break free from conditioned thought patterns. As he writes, "This is accomplished by looking objectively at specific behaviors that usually go unnoticed or unexamined. As you begin to question these behaviors, you will get in the 'habit' of not being in the habit." How does one identify these unnoticed behaviors? Dr. Lieberman does the work for the reader. By looking through the 100 chapters, the reader will be able to indentify with certain circumstances that he or she may not have noticed, because the self-defeating behavior has become habit. For example, several chapters include: "Why do I always stare at myself in the mirror?" "Why am I so absent-minded?" "Why am I so easily discouraged?" "Why do I misplace my keys, papers, and just about everything else?" (my favorite), "Why do I enjoy being angry"?, and "Why do I act cruelly to people I care about?" By scanning the table of contents, the reader ! ! will be able to identify several self-defeating habits that! the reader engages in -- realized or unrealized. By reading the entire text, the reader will understand basic human pyschology as a whole: the reader will understand his or her problems as well as the weaknesses of others. *Instant Analysis* is the modern "Cliff Notes" of human psychology. After identifying the problem, Dr. Lieberman describes several scenarios applicable to the the situation and offers several helpful solutions. For example, in the chapter concerning losing keys, etc. Lieberman offered several suggestions that has helped me overcome this most frustrating situation. *Instant Analysis* is a must-read for all human beings. As humans, no one is immune from self-defeating habits. By indentifying the problem and offering concise and powerful solutions, Dr. Leiberman can save each reader hundreds of dollars in psychiatric fees and hours of therapy. *Instant Analysis* is the bible of modern psychology, written for "everyday people."

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Sabtu, 06 Februari 2010

[O484.Ebook] Ebook Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson

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Zap the Gaps! Target Higher Performance and Achieve It!, by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson

Target Higher Performance and Achieve It!

In the bestselling tradition of The One Minute ManagerR, Zap the Gaps combines a fast–moving business parable with step–by–step instructions for implementing the GAPS approach to problem solving.

  • Sales Rank: #583576 in Books
  • Published on: 2002-05-15
  • Released on: 2002-05-28
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.25" h x .69" w x 5.50" l, .72 pounds
  • Binding: Hardcover
  • 160 pages

Amazon.com Review
Brief, reality-based business fables are all the rage these days, as consultants, strategists, and other savvy professionals seek interesting, reader-friendly ways to present their latest ideas. Zap the Gaps! continues in this genre by weaving a highly practical and easily adaptable program for improving workplace performance into a solidly informative tale--this time about the trials and tribulations at a large computer firm's troubled customer service center--that most corporate denizens will quickly identify with. Ken "The One-Minute Manager" Blanchard teams here with problem-solving specialists Dana Robinson and Jim Robinson to present the enlightening story of Dyad Technology's discovery and implementation of their anachronism-based GAPS approach for finding and resolving the root causes of many common business problems: (G)o for the Shoulds, (A)nalyze the Is, (P)in Down the Causes, and (S)elect the Right Solutions. By demonstrating how an "actual" company might absorb and initiate their strategy, the authors clearly show how it can aggressively bridge the spaces "between what is and what should be" and realize the true meaning behind their emphatically punctuated title. --Howard Rothman

Review
“A gem of a management book, guaranteed to help improve your company’s performance no matter what business you’re in!” (Harvey Mackay, author of the New York Times bestseller, Swim with the Sharks without Being Eaten Alive)

About the Author

Ken Blanchard, PhD, is one of the most influential leadership experts in the world. He has co-authored 60 books, including Raving Fans and Gung Ho! (with Sheldon Bowles). His groundbreaking works have been translated into over 40 languages and their combined sales total more than 21 million copies. In 2005 he was inducted into Amazon's Hall of Fame as one of the top 25 bestselling authors of all time. The recipient of numerous leadership awards and honors, he is cofounder with his wife, Margie, of The Ken Blanchard Companies�, a leading international training and consulting firm.



Dana Robinson is the president and founder of Partners in Change, Inc. She and Jim Robinson, chairman of Partners in Change, Inc., have coauthored and coedited three books on human performance, including the award-winning Performance Consulting.

Most helpful customer reviews

2 of 2 people found the following review helpful.
Easy reader edition of Performance Improvement
By Kelli Bosman
Story line is a bit hokey; too much story line, not enough technical information.
Although the three levels of performance level "needs" were identified, I never got the feeling that they were aligned with each other. Book is light on the cause analysis. The highest level: Business Goals is missing entirely. Moreover, the book ended with the "capability needs" not solidly aligning with business needs. They were identified, yes, but not aligned.
Another area of concern is the inappropriate method of prioritizing solutions. Blanchard's story characters went back to the floor to prioritize, should have gone back to the business goal & objectives.

2 of 2 people found the following review helpful.
Another winner from Blanchard
By Blaine Greenfield
Ken Blanchard certainly knows how to crank out
books . . . his latest, ZAP THE GAPS!, coauthored with
Dana and Jim Robinson, describes an approach and then
gives a framework for improving a company's overall
performance through its people.
It uses the typical Blanchard formula; i.e., a parable
that will help you understand complex material by
presenting it in a very readable and entertaining fashion . . . the result: you'll learn how to better solve a problem and not jump at the first solution that comes your way . . . instead, you'll be given a technique for helping you first understand the problem's root cause--thus making for a better overall solution.
But just don't think you have to work in a business environment
to benefit from the book . . . its message can also be
applied to nonprofit organizations, clubs and even families.
You can most likely it in one sitting, yet you'll
be thinking about it long afterward . . . I especially liked
this one line, used by an executive answering his phone:
"Mike here. What can I do to help make your life perfect?"
The same executive was quoted as giving this other bit
of helpful advice: "So tomorrow start taking your star
employees to lunch. Get them to tell you their secrets,
one-on-one. That won't cost your company very much at all."
Lastly, I enjoyed learning the following acronym: GAPS . . . it
served to summarize the book's key message, which
encourages you to:
Go for the "shoulds."
Analyze the "is."
Pin down the causes.
Select the right solutions.

0 of 0 people found the following review helpful.
Getting to the Root Cause
By Dennis DeWilde
Blanchard and Co. are truly masters at developing a `business fable', and in this one they remind us to get to the root cause of a problem before moving to the solution stage. In this story, GAPS is an acronym for:
(G)o for the "shoulds", or what should be happening
(A)nalyze the "is", or what is the current status
(P)in down the causes, or get to the root of the issue
(S)elect the right solution, that is of course a solution that addresses the problem

In getting to the "shoulds", we are reminded to start with the big picture (what is your business reason for existing), indentify the performance metrics that define success, and then benchmark how excellent performance is delivered by the best. Now, find out what is actually happening; segregating the internal work environment issues from individual or personal capabilities when doing so. Once you know the problem(s); match it/them with appropriate solution(s).
Dennis DeWilde, author of "The Performance Connection"

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Selasa, 02 Februari 2010

[M736.Ebook] Download PDF Constructing Co-Cultural Theory: An Explication of Culture, Power, and Communication

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Constructing Co-Cultural Theory: An Explication of Culture, Power, and Communication

  • Sales Rank: #9665943 in Books
  • Published on: 1705
  • Binding: Paperback

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Constructing Co-Cultural Theory: An Explication of Culture, Power, and Communication PDF
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Constructing Co-Cultural Theory: An Explication of Culture, Power, and Communication PDF

Constructing Co-Cultural Theory: An Explication of Culture, Power, and Communication PDF

Constructing Co-Cultural Theory: An Explication of Culture, Power, and Communication PDF
Constructing Co-Cultural Theory: An Explication of Culture, Power, and Communication PDF